Mr Wiltshire, Aug 2018. Charnwood stove, BS31
We are very pleased with the installation, and my wife - who was present on the day - did want to pass on very positive feedback about the 2 installers, Tom & Rob, who were hugely friendly, very conscientious, clean and tidy, and did an excellent job. To be honest, the whole experience from coming in to your store through to completion was really very positive.
Mr Terrey, July 2018. ACR stove, TW2
I would like to place on record my sincere thanks to Kindle Stoves in general and fitters Danny and Alex in particular, for an excellent job professionally carried out to an extremely high standard. They kept me informed of the job at every stage, they made every attempt at minimising the disruption and were very clean and tidy throughout the job. On completion they gave me a full explanation of how to light and operate the stove. Danny made such an excellent job of making good the plaster on the surrounding walls that I was able to paint straight away with absolutely no further preparation, most impressive. I would have no hesitation in recommending Kindle Stoves to anyone. Please ensure that my grateful thanks are conveyed to Danny and Alex and I would appreciate it if this e-mail was forwarded to all senior management. I can't wait to try my stove.
Mr J, June 2018. Clearview stove, TW16
I just wanted to say a massive thank you for arranging the stove installation. Danny and Alex were absolutely fantastic and have done such an amazing job. Thank you - it was a real pleasure.
Mr and Mrs. Edmiston, May 2018. Contura i4 inset stove, BA14
Greg and Joe were here today and we are thrilled with the installation of our fire. They couldn't do enough for us. They arrived right on time and were so clean and tidy that after they left you would hardly have thought anything had been done - except for the lovely new fire in the fireplace. Before they left they also showed us how to light and operate the new fire and answered any questions we had. We would thoroughly recommend Kindle Stoves to anyone considering installing a log burning stove.
Ms Edwards, March 2018. Clearview stove, BA2
My Pioneer Clearview was installed on my birthday, what a treat! From start to finish the experience was first class. From the showroom in Saltford (special thanks to Phil) to the installation by James and Lex, who were courteous, professional and a pleasure to deal with, nothing was too much trouble, all fitted and complete in the timescale given and the stove fits perfectly into my 300 year old cottage. Would recommend 100% , thank you Kindle Stoves, even the aftercare/service is to be commended as well
Mr Williams, February 2018. Woodwarm stove, BS5
Thank you James for our recent stove service and sweep - we use our stove almost all year round as we are retired and it is now looking as good as new.
Mr Philips, February 2018. Contura inset stove, TW1
Just to let you know our installation today went really smoothly. The two guys did a really good job - very efficient and polite and left the place much cleaner than they found it! Looking forward to testing the fireplace tonight.
Mr and Mrs. Pearce, February 2018. Rais Viva L stove, BA2
We have had our whole house renovated and the new Kindle stove is by far my favourite thing we have bought. I will be in touch as we want another stove upstairs. Thanks again.
Ms Haskell, January 2018. Charnwood stove in BS6
Thank you so much, this was excellent from the time we walked into your showroom to have a look, through ordering and install, you know customer service, I was recommended to you and would not hesitate to recommend on
Mrs. Coulson, January 2018. Clearview Pioneer Oven in SL4
Can you thank your team for an excellent job done...we are very happy with our new stove and look forward to many warm nights with it.
Mrs McNeir, December 2017. Clearview Vision in BA1
Just lit the woodburner and thought you might like an action pic! Thanks so much to you and all your team, I will recommend you highly. Have a great Christmas!
Mrs Wheeler, Morso stove in TW2
The whole experience with Kindle has been exceptional from start to finish. Everyone I have had met or spoken to has been knowledgeable, professional and a pleasure to deal with. The team arrived on time, protected the floors, completed the installation and demonstrated the use with no disruption and a keenness to please. The last two evenings have been a joy, my room is lovely and warm. What a transformation for Christmas. Thank you all.
Ms Ansell, December 2017. Clearview Pioneer in BA15
Just to say we are absolutely thrilled with our Clearview Pioneer! Thank you so much, my husband said that Joe and the other two guys who fitted it were really really great and lovely. Can’t thank you enough, we are totally in love with it, the bricks and the wooden beam are brilliant too.
Mr and Mrs. Philips, November 2017. Burley stove in BS8
Our stove looks beautiful and your team have been wonderful - professional, friendly, efficient and flexible from start to finish. We can’t thank you enough.
Mr and Mrs. Cottrill, October 2017. Contura stove in BA2
Thank you very much for such a professional service - we are delighted with our new fireplace and stove. From initial appointment to the finished product your team have all been brilliant. You listened to what we thought we were after and your suggestion for a stove was spot on. The show room staff were very knowledgable and happy to demonstrate the products but there was no hard sell. The team who did the installation over 2 days were fantastic - friendly and very capable. We wouldn't hesitate to recommend your company.
Mrs Walter, March 2017. Contura stove in Bristol BS9
I visited Kindle's beautiful showroom and a member of staff took me around the various stoves, stopping at ones that appealed to me. She took the time to explain each to enable me to make an informed decision, and even lit a fire in my favourite so I could see it in operation. When it came to create the fireplace & install the logburner, great care was taken in my home to prevent brick dust from getting everywhere and my new oak flooring was carefully protected. The installers were polite, friendly, and professional, and took great pride in their work. The whole experience was seamless and painless. I'm absolutely delighted with my new Contura logburner and would wholeheartedly recommend Kindle Stoves to anyone contemplating a wood stove. Thank you to everyone involved!
Ms Maria, July 2016. Hobbit stove in BS7
Thanks for a wonderful job! All the guys who came were lovely and very professional. Left the house tidy and the stove looks gorgeous.
Mr and Mrs Parmiter - Morso stove in Richmond
Dear Joel, Monica and Dominic - Simon has just gone out to get the papers which we are about to read beside our utterly heavenly Morso! Your fitters Jamie and Alex were delightful and fitted it beautifully- we are thoroughly enjoying their labour and all you have done to get us to such a dreamy Saturday morning!! Heaven! Thaaank you. From a very happy Parmiter family!
Ms Crossley, July 2016. Contura stove in BA1
Hi - it looks fabulous. Looking forward to wintry evenings!
Mr Layton, June 2016. Contura stove in BA2
Just wanted to thank you and the team for everything. The stove was fitted yesterday great job, really knowledgable, could not be happier. If you need a review or anything please let me know how to help provide one.
Mr Dawe, February 2016. Clearview stove in BA3
Thank you for the efficient and effective installation of our stove. The installation was carried our professionally and in a timely manner, with care and attention by your fitters who were polite and attentive.
Sarah Little, February 2016. Burley stove in BS31
Just a quick note to say how happy we are with our stove, and how impressed we were with speed, efficiency and knowledge of Joe, James and Lex
Lieut Cdr Bracegirdle, annual service of Clearview stove in BA1
As usual, we had an immaculate visit from James from Kindle today and our Clearview 500 is now gleaming from his careful and thoughtful service. We should wish to highly recommend the Clearview range which after almost 6 years of use is in very good condition. On this visit we accessed the roof and the flue which Guy put in all those years ago and all is in good order. Very many thanks for this kindly visit and Kindle Stoves should be highly commended for their excellent customer and technical service
Mr and Mrs. Bedding, January 2016, Morso stove in Bath
I would like to say how pleased we are with our new Morso stove - just in time for this cold spell! My wife and I have been impressed with the whole procedure: from the way that Elham in the Widcombe shop helped us look at stoves; to Guy's advice when he came to quote for the job; to your own administration of our purchase; to the young man who prepared the hearth; and to the actual installation - those two your men are a credit to your company. Many thanks for the whole process.
Mr and Mrs. Marsh. Two Clearview stoves in Kingston
Thank you very much again for the installation, we're thrilled with the result.
Mr and Mrs Bale, June 2015. Clearview stove in BA2
We are absolutely delighted with our Bath Stone surround, slate hearth and Clearview stove! The whole installation looks absolutely stunning. Thank you!
Mrs Puttock, May 2015 - Cleaview in BS5
Hi Clare, just wanted to let you know how pleased we are with our wood burner, it looks amazing! It has transformed the room! Also for all your help, ..thank-you once again for our super burner!
Mr Yarrow, May 2015 - Morso in BS5
I am very happy with the stove and the installation, The guys that did it were extremely quick and efficient; and I will throughly recommend you to anyone who is thinking of a woodburner installed.
Ms. Cowcill, April 2015 ACR stove in BS4
Hi Clare, Just a quick email to thank you and let you know how impressed I am with Kindle Stoves – your communication is timely and efficient, Guy did a careful inspection and involved me in all the decision making, Greg and Ben arrived early and worked very hard to get the job finished in a day, which they did to a high standard with no mess left. Wonderful. I wouldn’t hesitate to recommend you guys to anyone wanting a stove installed. Thank you all, and keep up the good work!
Ms. Haylock, Surrey - Rais stove
Thank you to the efficient and friendly staff and fitters who turned a cold 'disaster' into a fabulous fireplace - Amazingly warm and impressively well finished - even down to the tiniest detail of 'making good' Brilliant!!!
Mr Smith, Kingston - Contura stove
Fantastic job, perfect plastering! Very very happy with everything! Most polite and tidy workman I've ever encountered
Mr and Mrs. Groome, February 2015 - Contura 51L stove in BA1
We wanted to pass on our thanks to you, James & Lex and Tom & Joe for a fantastic job fitting our stove a couple of weeks ago.
You were all brilliantly organised in the office and the guys on site did a fantastic job and were a pleasure to have about - we're really happy with the result. Grateful if you could pass this on to all concerned.
Mr and Mrs. Pearce, November 2014 - Clearview Pioneer stove in BS8
The best money I have spent - we had the warmest Christmas and thank you and your installers for such a fantastic job. We love our Clearview - it is so easy to light and gets warm so quickly. Would recommend Kindle Stoves and Clearview to anyone!
Mrs Walford, December 2014 - Burley stove in Hampton
All of the Kindle staff were helpful and charming, from the shops to the survey and the install, you don't get that very often. We will definitely be recommending you
Mr and Mrs. Abbot, December 2014 - Morso S11 stove in BS6
Clare, we are thrilled beyond words with our beautiful stove - it looks (and feels!) wonderful! Please could you pass our special thanks to our two installers who did a fabulous piece of work? Many, many thanks
Mr and Mrs. Sedgley, December 2014 - Contura 51L and Morso Squirrel stoves in BS9
Dear Kindle, Just wanted to say thank you for our two fantastic stoves - they look amazing! The guys were great - so quick and really tidy. Thank you so much for getting this done for us before Christmas and the arrival of our new baby! Kris and Joe
Ms Young, November 2014 - Clearview 650 stove in Surrey
A quick note to say thank you so much for fitting our stove yesterday. Your team of fitters were efficient, tidy, considerate and have an excellent eye for detail which has produced a brilliant finish. I'm really impressed and would without hesitation recommend them.
Thank you again to all your team from start to finish (quoting, showroom etc) for an excellent job.
Louise and Julie Cozens, October 2014 - Morso Stove in BA2
Well what can I say, from popping in to the Bath showroom a number of times the ladies there were knowledgeable and helpful, The survey was informative and we were well advised. Then the installation day Paul and Greg arrived promptly introducing themselves making the whole installation stress free answering any queries and questions along the way. Both were skilful and tidy workers. Would recommend KINDLE every time. Thankyou ALL.
Ms Law - TW2
The best thing we've bought for our house. Absolutely love it. We look forward to the cold days now!
Mrs Butler - Surrey
Our stove looks wonderful, the fire surround is just right and the installation went smoothly. All I need now is some cold weather so that I can light it.
Mr and Mrs. Head, August 2014 - Contura stove in BS7
I just wanted to say what a fantastic job Tom and Brendon made of putting in our stove. They were so incredibly considerate and tried to do everything they could to make a perfect job for us. We really appreciated how professional they were. Please could you pass on my thanks to them, and also whoever is employing them so that he knows what a good team they are. We felt we had an excellent service from Kindle, Elham in the shop gave us very clear information about the different woodburners, and we were kept informed about what was happening, and when. Many thanks, Lynne
Le Blond, Bath, July 2014 - Burley stove in BA1
We would like to take this opportunity to say that we are delighted with your service so far. You are a friendly, efficient and accommodating company, and most importantly you have done a wonderful job installing our stove - it just looks fantastic! We have not used it yet (due to the hot weather) but we can now look forward to being very cosy in winter.
Williams, Bath, May 2014 - Contura Inset stove in BA2
Kindle Team, I would just like to say thank you so much for the installation of the wood burner to my home. It looks great and I am sure will keep us all cosy and warm this winter.Thank you to Greg and Ben for their work, all done without any fuss and left very clean. I shall certainly be recommending your services to other
Mr Parkhouse, Bristol, September 2013 - Burley stove in BS9:
Our stove has been working brilliantly - great big fireball effect when it's up to temperature, and very readily controllable airflow, so super pleased with the Burley.
Mr and Mrs. Aspinall, Bath May 2013 - two Clearview stoves:
Just to say how pleased I am with the service from the Kindle teams who came last Thursday to fit our two Clearview stoves. They were very efficient, pleasant and tidy.I would certainly recommend your company to friends and colleagues.
Mrs. Dawson - Richmond, Contura stove
Just a quick email to say how pleased we are with our stove, and the whole process..thank you
Mrs Bertola - TW2
I'm very happy with my stove and would like to commend your staff for the polite and efficient work they carried out
Mr and Mrs. Hillier, Bristol - Contura and Mendip stove fitted in April 2013:
We just wanted to drop you a quick thank you following the recent installation of our 2 wood burning stoves. We have been impressed by the whole process, in particular the installation. We were amazed that you were able to get everything done in just two days with very little mess! The team were all polite and friendly and the finished work looks fantastic. We will be recommending Kindle Stoves
Mr Widdess, Bristol. Contura stove fitted January 2013:
The installation of my Contura Inset Stove went extremely smoothly today. James and Ben make an excellent team and had the old fire bricks out in record time.
I am currently enjoying a wonderfully warm drawing room, having had the fire going since they left. I am extremely pleased with Kindle Stoves for the following reasons:
a. Guy (Managing Director) arrived on time and made a thorough survey.
b. The chosen stove was the best looking Inset Stove to be found - and I looked at dozens.
c. The agreed price was fare and competitive.
d. Such was my confidence in the Firm that I was happy to pay the total cost "Up Front".
e. The date for installation was much earlier than expected.
f. James and Ben were courteous, professional and thorough. Whats more, they left everything clean and tidy.
Mr Hobbs - KT2
We were very impressed with the service received from Kindle and love our Clearview stove.
Mrs Fine- TW11
I would like to express my thanks to all the Kindle Stoves staff in Teddington for their skills, efficiency of helpfulness while I was trying to decide which of the small wood-burning multi-fuel stoves I should buy for my small Victorian terraced house. Your staff who fitted it into the small original fireplace, have done a very impressive job. They have demonstrated many skills, removing and re-plastering the area where someone had placed a pine mantelpiece and leaving the room clean and tidy. They were extremely kind in finding me a log wood store to suit the limited space I have available and I am most grateful to them.
Kirstie, Bristol - Clearview stove:
Hi. We are really really pleased with the stove, we absolutely love it. Not only is the whole thing beautiful to look at, but it has really made a difference to our house, the central heating rarely comes on now and it feels generally a lot warmer. I had been meaning to email you but you know what it's like, please say a big thank you to the guys who fitted it, they did the most amazing job in just one day and literally didn't stop working all day. It is by far the best thing that we've done to our house, and I will have no hesitation in recommending you to anyone I hear of who is thinking about getting a stove fitted.Thanks, Kirstie
Ms Andrews, Bristol BS6 Contura fitted June 2012
This is just to let you know how pleased we are with our stove and with your company. Everything went really smoothly, right from the initial chat in the shop, to your visit to assess, to the fitting. James and Greg and Ian were all really nice people to have around and have done an excellent job with the fitting and finishing of the stove, and in coping with an extremely wet two days during the main work. With many thanks, and please pass on our thanks to the others.
Mrs Ridgeway - TW11
Absolutely Superb! The installers did a Superb job! We love it!
Mr Hardisity - TW11
Great service throughout, Many thanks!
Mr Rowles - TW11
Our stove looks fantastic! Looks like it was always meant to be there.
Anna, Bath BA1, Clearview stove fitted April 2012
I work in customer service and can I am writing to compliment you and Guy on some of the best service I have received with regards the installation of my Clearview stove. I cannot fault your sales staff and fitters. Thank you, the stove is just what I wanted and I am loving using it already. I am secretly hoping this wet weather continues.
Chris, Bristol BS7 - Clearview Solution 400 fitted, January 2012:
I would just like to say that I am very impressed with the stove, and what an outstanding job Tom and Paul carried out installing the stove. I am amazed by the heat it produces, and it virtually heats the whole house. I will, and already have, recommended your company to my friends and neighbours. Looking forward to years of lovely fires on the long winter evenings!
James, Bristol BS7 - Clearview Pioneer stove fitted December 2011:
Can I first say what an excellent job your fitters did on Monday and Tuesday. The were polite, tidy and did a fabulous job. Could you pass that on
Polly, Bristol, BS8 - Morso stove fitted, January 2012:
Your fitters, Tom and Paul, left my sitting room tidier than it was before they arrived! We love our stove, thank you
Jane, Bath, BA1 - Contura stove fitted, December 2011:
Our stove from Kindle has been the best investment we have ever made. We are using it every day and have never been cosier. Thank you Clare and Guy